Put your Supply Chain on Autopilot!

Meet Lisa & Victor - AI coworkers who take the grind out of sales order management and purchasing, constantly learning, adapting, and harnessing sharp planning skills to act highly autonomous.

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Netzwerk Smart Industries
Heinke Automation
Microsoft
Miramar
OLOID
SLR Group
CSGx
Netzwerk Smart Industries
Heinke Automation
Microsoft
Miramar
OLOID
SLR Group
CSGx
Netzwerk Smart Industries
Heinke Automation
Microsoft
Miramar
OLOID
SLR Group
CSGx
Netzwerk Smart Industries
Heinke Automation
Microsoft
Miramar
OLOID
SLR Group
CSGx

Meet Lisa AI, the Purchasing & Planning Agent.

Lisa AI posts every PDF purchase order confirmation (POC) straight into your ERP—zero clicks. Standard POCs flow through untouched; edge cases are flagged with recommended fixes. She learns from every decision, so exceptions keep shrinking. Result: faster cycles, cleaner data and predictive insights.  Her planning skills allow for superior impact assessment, and a clear path to a fully autonomous purchasing agent.

A.

Purchasing Preparation
& Disposition

  • 1

    Disposition of raw materials, supplies and packaging materials as well as services
  • 2

    Defining reorder points, determining safety stocks, lead times and order acceptance criteria
  • 3

    Monitoring of supplier performance and maintenance of master data

B.

Purchase Order Confirmation
(POC) Automation

  • 1

    Automation of manual PO responses and changes (mail+pdf, call) by no-touch transfer into ERP
  • 2

    Monitoring of delivery dates/ schedules, quantities and pricing across all channels including EDI and platforms
  • 3

    Automation of PO-related documents like ASN, Packing List, Quality Documents and Delay Notice (beta)

C.

Exception Management
& Collaboration

  • 1

    Automation of exception management process for POs through learning from human response management
  • 2

    Escalation to human buyers in case of ambiguity and for approvals (human in the loop)
  • 3

    Using Deep Search and 3rd party provided services (API) to provide additional insights

Y.

Decision Making Process in
POC Canvas

  • 1

    Shows additional context for individual case e.g. mail thread, further order details and previous cases
  • 2

    Provides suggestions for next actions and follow-up activities. Allows for setting automation levels for similar future cases.

Z.

Integration into Mail, Teams,
and ERP Systems

  • 1

    Lisa can handle her inbox lisa.ai@yourcompany.com and notify purchaser in MS Teams to pay attention to open cases and to access the POC Canvas.
  • 2

    Integration into ERPs to create and update master data and transactional data via MCP, middleware or BAPI/API connectors.

Meet Victor, the AI Sales Operations Agent (beta).

Victor AI automates your order processing across every channel - email, EDI, website, WhatsApp - and posts customer orders straight into your ERP! Victor AI flags unusual transactions or customers with recommended actions, learns from each case, and continuously shrinks the exception rate. The result: faster cycles, fewer errors, and more time for proactive selling! Thanks to his increasing capabilities, he will be able to better assess the downstream impact of each decision. This will make Victor AI a fully autonomous agent.

A.

Sales Order Automation
& Monitoring

  • 1

    Automation of manual customer order intake and changes (mail+pdf, EDI, call) by no-touch transfer into ERP
  • 2

    Automation of SO-related document transfer like ASN, Packing List, Quality Documents and Delay Notice
  • 3

    Continuously monitoring order acceptance criteria, availability and demand patterns

B.

Sales & Inventory
Planning

  • 1

    Support in continuously adjusting demand planning based on improved forecasting
  • 2

    Monitoring of customer behavior, dates/ schedules, quantities and pricing across all channels including EDI and platforms
  • 3

    Foundational inventory planning and parametrization of planning master data

C.

Exception Management
& Collaboration

  • 1

    Automation of exception management process for SOs through learning from human response management
  • 2

    Escalation to human sales agents in case of ambiguity and for approvals (human in the loop)
  • 3

    Using Deep Search and 3rd party provided services (API) to provide additional insights

X.

Sales Order Management
Canvas (SOM Canvas)

  • 1

    Backlog of cases with new unprocessed sales orders due to anomalies - e.g. new customer, outlier, conspicuous features or last minute changes.
  • 2

    Monitoring KPIs for SO automation, backlog and case status development.

Y.

Decision Making Process in
SOM Canvas

  • 1

    Shows additional context for individual case e.g. mail thread, further order details and related order intake cases, customer details
  • 2

    Provides suggestions for next actions and follow-up activities. Allows for setting automation levels for similar future cases.

Z.

Integration into Mail, Teams,
and ERP Systems

  • 1

    Victor can handle his inbox and notify sales staff in MS Teams to pay attention to open cases and to access the SOM Canvas.
  • 2

    Integration into e-commerce systems and ERPs to create and update master and transactional data via MCP, middleware or BAPI/API connectors

Why the supply chain twins, Lisa and Victor AI, will give you the ultimate edge

Both twins are multi-agentic applications that come with predefined agentic skills. To make them effective in your specific company, supply chain, and organizational setup, these skills need to be adapted. Most of this can be done collaboratively with Lisa AI and Victor AI - learning on the job by observing how skills are used in practice and memorising the correct responses. This approach lets you leverage existing tools while reliably solving complex tasks. To enable you to adjust and create new skills for specific and highly individual tasks, we also provide Ada, the skill builder agent. ​
Lisa AI, the purchasing & Planning agent, and Victor AI, the sales operations agent, do the repetitive work mostly on Autopilot. For interaction in chats, analytic usage, and approvals all agents are available in Copilot mode.
  • 1

    Autopilot for repetitive tasks
  • 2

    Copilot for approvals, analytics and learning
  • 3

    Ada for customized skill building

Purchase Order (PO/POC): Lisa AI can manage purchase order confirmations, analyse deviations, plan and do various checks, follow ups and update POs

PO workflow

Purchase Order (PO/POC): For the human buyers to train and oversight Lisa AI we provide a case management inbox with action drawers to train Lisa and handle exceptions

PO-POC Manager

Sales Order (SO): Victor AI can process incoming sales orders, check for proper intake, create or update SOs in ERP, analyse deviations, plan and do various checks

Victor Sales Order Intake
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Investment Based on Value Creation

Our pricing model goes beyond traditional software licensing. We believe in sharing the value we create together. After establishing your base operational framework, we collaborate to identify measurable efficiency gains, cost savings, and process improvements. Your final investment reflects the tangible business value Lisa and Victor AI deliver to your organization.

Pricing Plans

Monthly
Annually
Professional Plan
Perfect for mid-sized businesses ready to automate their supply chain operations
Lisa
Lisa AI
Purchasing & Planning Agent
€750/month
  • Purchasing and planning skills to automate operational procurement
  • Machine Learning / Reinforcement Learning for decision automation
  • Connectors for ERP systems and office applications (API)
  • Integrations into your MS Office applications
  • 500 credits for skill usage and workflow completions monthly
  • 24/7 availability, English, German, other languages on demand
  • Additional Onboarding Services may be separately required
Professional Plan
Perfect for mid-sized businesses ready to automate their supply chain operations
Victor
Victor AI
Sales Operations Agent
€750/month
  • Sales operations and planning skills to automate sales order operations
  • Machine Learning / Reinforcement Learning for decision automation
  • Connectors for ERP systems and office applications (API)
  • Integrations into your MS Office applications
  • 500 credits for skill usage and workflow completions monthly
  • 24/7 availability, English, German, other languages on demand
  • Additional Onboarding Services may be separately required
Enterprise Plan
Advanced capabilities with Ada skill builder for complex, customized operations
Lisa
Victor
Lisa AI & Victor AI
€2.500/month/agent
  • All skills for Lisa AI and Victor AI as in the professional plans
  • Machine Learning / Reinforcement Learning for decision automation
  • Connectors for ERP systems and office applications (API)
  • Integrations into your MS Office applications
  • Ada Coding Agent for customized skill building  
  • Observability and tracebility features for agent skills  
  • 1.000 credits for skill usage and workflow completions
  • 24/7 availability, English, German, other languages on demand
  • Additional Onboarding Services may be separately required
Start your discovery session

Common Questions

Got questions? We’ve got answers.

How can I onboard Lisa/Victor?

We will provide you with onboarding services from our team. Our three-phase onboarding for Lisa and Victor AI ensures immediate clarity and progressive confidence:
  1. In the Discovery (3 meetings, free), you'll quickly validate the feasibility and identify high-value use cases for Lisa and Victor AI.
  2. During the Pilot (4–8 weeks, fixed-price), you'll experience tangible results firsthand, leveraging your actual business data to prove Lisa’s or Victor's impact.
  3. Finally, the Production scales your proven pilot and unlocks Lisa and Victor AI’s full potential, integrating additional use-cases into your operations for maximum business advantage.​
As part of her onboarding in your company, Lisa and Victor will get access to all the necessary business applications to get her jobs done during the pilot phase:
  • Lisa and/or Victor get a mailbox in your Company and is granted access to mailboxes she needs for her job
  • Lisa and/or Victor need to have a Teams account​
  • Lisa and/or Victor get a phone number​
  • Lisa and/or Victor will be granted access to planning / ERP systems

What makes Lisa and Victor special?

Lisa is an AI Procurement Agent possessing planning capabilities designed to perform daily tasks, ensuring nothing is forgotten. She adapts to your workflows and continuously learns, making her smarter and more effective every day. Victor AI is a sales order operator, so incoming orders will be checked and processed accordingly.

What industries can Lisa and Victor serve?

Lisa has experience in various industries such as life science, manufacturing, food, and in general in distribution-centered businesses. Her expertise grows with on-the-job learning and additional pre-training in specific domains.

Do I still need a human workforce?

Yes, Lisa and Victor are designed to augment your team, handling routine and repetitive tasks, so your human workforce can focus on strategic and creative work.

How can I teach Lisa and Victor new stuff?

Absolutely! Lisa as well as Victor consolidate her experiences and are capable of learning new skills to meet evolving business needs.

Are Lisa and Victor accurate and reliable?

Lisa and Victor operate with a high degree of accuracy and reliability. Their performance improves over time with feedback and learning. Both are AI coworkers and occasionally can make mistakes. We recommend to start with first workflows and put a human in the loop for important steps. If Lisa or Victor are unsure, they’ll escalate to a human operator.​

What does Lisa/Victor need to perform a job?

Both require access to relevant data, applications, and systems to perform their tasks effectively.​

Checklist to identify jobs for Lisa and Victor

Identify workflows involving repetitive, rule-based, or time-sensitive tasks. Use the checklist provided during onboarding to determine suitable jobs for Lisa and Victor.​

How do I protect your data?

Our Coworker hub is built with robust data security measures. We comply with all relevant privacy policies like GDPR, ISO27001 and EU AI Data Act to ensure your data remains secure and confidential. Please ask for our Security Guide to get more information.​

Can I customize Lisa’s and Victor's skills?

Yes, Lisa and Victor can be tailored to fit your business needs, including integrations with MS Office and ERP systems, document processing, and additional skills build custom to enable your workflows.​
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